Gateway Fiber

Reviews

• MM

  Mark Majewski

  Oct 25, 2025
  1.0
  Bad support when internet goes out. Been without internet for 2 days and got told I’m going to wait at least 2 more before I even talk to someone about it. Terrible. I’m not paying for this month and will be switching providers I would recommend anyone who wants support when they have issues to do the same
• JP

  Josh Peth

  Oct 25, 2025
  1.0
  Gateway Fiber does not respect those property on which they install their equipment. They tied into a box in my yard to run fiber down to a new development. They blasted clay and rock all over my driveway and vehicles when doing their trenching work. The check on the white car had barely cleared the bank and there were literally rocks on the windshield and hood. I was at home, I would have been perfectly happy to move my vehicles if they were not capable of screening off their work area. They left a crater next to the box that is a hazard. The patch work they did in my yard is horrible. Their fill is full of rocks that keep washing out, and they replanted no grass. On the other hand; Spectrum tied in and ran through my yard also and you can’t tell they were ever here…. I called Gateway to report this. They told me they would have it fixed and I haven’t heard from them since. It’s been months. Gateway has no class apparently.
• DT

  David Thomas

  Oct 24, 2025
  1.0
  Internet is working great but the installer was not professional. They used our chair as a step ladder as well as our washer. The washer was dented. When running the line they chipped the beam and did not use holes previously there. They did not replace the insulation where the fiber comes in the house. We did call customer service and have not heard back from them as of yet.
• TR

  Tia Rose

  Oct 20, 2025
  5.0
  My family and I always have great experiences with Gateway Fiber! Great customer service personnel, fantastic technicians, and overall exceptional company. It makes a difference when a company truly cares and makes customers feel like family. Special shoutout to technicians - Kevin, Geoff, & Steve for always taking good care of me & my family’s internet needs! The Rose fam appreciates yall a whole lot! 🫶🏻
• FS

  Fumiko Salone

  Oct 12, 2025
  5.0
  I'm so happy I switched to Gateway Fiber!!! My previous internet provider only offered 50 mbps in my area and it was slow and continuously cut out. I had to constantly restart my modem and it was frustrating. I have much faster speed with Gateway Fiber and I love it!!! My son is a gamer and he is very happy with the new service. Thank you for bringing Gateway Fiber to my area; it's a life changer. The Gateway Fiber team is professional, kind, and did a wonderful job with installation and burying the fiber connected to my home. Thank you!!!