DB
David Brown
Oct 23, 2025
Purchased a garage door in June of this year. When we received the door the top panel was scratched. A new top panel was to be ordered and replaced. It is now October and the work has not been completed after multiple calls to this business. Each time we call we are told we will check into it and call you back and that never happens, or it should be in next Thursday. Still as of today the work has not been completed.
JW
Jackson Weaver
Feb 4, 2022
Great advice/expertise and parts in stock; got my door back in action quickly!
CC
Clyde Campbell
Feb 21, 2020
Can't speak highly enough of the process and the company...from the initial estimate to the final install everything was quite timely and reasonably priced. I'd had them come out 10 years ago and the tech gave me some tips that prolonged the life of that door and saved me a good bit. Honesty like that is why I came back when it was time to purchase a news door.
WT
William Turner
Aug 19, 2019
GDO's service is 2nd to nobody. The GDO team arrived early for our appointment, they were up front with recommendations and quickly resolved my broken spring and garage door motor.
To those complaining about their service fee because they were only at your house for a few minutes: you're not paying for their time, you're paying for their knowledge. Would you be happy if they spent 4 hours on site instead of 15 minutes?
Third time I have used GDO in Teays Valley. Quality work all three times. Third job today was a no call no show. My wife called and they informed her the tech was running late. Tech arrived and fixed the problem within 15 minutes. 20 at most. No parts installed. Just Labor. Cost was $115 plus tax. And we live within 2 miles of their shop. No indication on invoice of cost per hour, stop fee, nothing. Just a clean $115 for 20 minutes (maximum). They do good work. Just be aware, garage door repairs from them will be a minimum of $115. Last two jobs were over $300 each but required some parts, so a little easier to justify. They know garage doors, but I suggest attempting a “do it yourself” on YouTube if you are handy.