Future Nissan of Folsom

Reviews

• CV

  Carlos Villarreal

  1 day ago
  5.0
  Future Nissan of Folsom took very good care of us and addressing our vehicles issues. Drew is our tech and he communicated with timely and gave us a full explanation of the issues and what needed to be done. We have had great service and are grateful for the excellent care and service.
• JS

  John Schaap

  Oct 11, 2025
  1.0
  I was led to believe that they knew they had to replace the vvti module and would have it so as to have the job done in one day. As it turned out they did not have the parts and needed to order them. I had to leave the car overnight. I live approximately 50 miles away and that caused me much inconvenience and I probably won’t use your service department again.
• FI

  Faizan Islam

  Oct 5, 2025
  1.0
  Horrible experience. Managers are very unhelpful, they say one thing then do another. Other employees are helpful but upper management is no help at all. I went in with an offer on my car which the manager had approved, I made sure of this. I made it clear that I would not go any lower on my car at all multiple times and the manager was aware of this. I had told them my other offers as well and stated that if they cannot match it or do more do not ask me to come and waste my time and they agreed to that. I let them know every little detail about my car and made sure that they knew what they were getting into and so that they didnt have anything to complain about when I got there. Once I got there the other employees were really helpful but the manager seemed very stand-off-ish. I walked around for a bit and looked at some other cars while they took a look at my car which is completely fine. I told them every little detail prior to me coming there. Then they offered me $1000 less and asked me to do a few other things for that car as well, which I think is totally unreasonable as I had let them know what they were getting with the car prior to me even coming in. The car was being sold as-is and I did not want to do anything else to it. I let them know I had offers that were higher and if they could match that offer we could make a deal as they were located closer than the other offers but they disregarded that and still made a lower offer. Im not saying this is a bad dealership but I am saying how they went about this situation was very bad and not reasonable at all.
• GG

  GoRDo!

  Oct 1, 2025
  5.0
  Nothing short of awesomeness! I’m typically pretty cynical when it comes to car dealerships. While I’ve had some great experiences, I’ve also dealt with some unfortunate instances as well. All of the folks I’ve met at Future Nissan in Folsom have been nothing short of excellent to work with. Professionalism has been second to none as they worked with me to not just find the exact car I wanted (which was a challenge) but also offer a competitive and satisfactory trade deal. Ultimately, from “just looking” to the test drive to hammering out a deal and financin , they made the complete process quite pleasant. Highly recommend!!!
• AM

  Anna Murphy

  Sep 27, 2025
  1.0
  I recently purchased a 2014 Ford F-150 from future Nissan Folsom working with a salesman named Geoff. Unfortunately, my experience has been extremely disappointing and frustrating. At first, the buying process seemed smooth. Geoff was friendly and helpful while making the sale, but that’s where the good experience ended. Almost immediately after the purchase, I started having serious issues with the truck. Despite contacting the dealership multiple times and asking for assistance, I received no meaningful help or resolution. Not only did they fail to address the problems, but communication from both Geoff and the dealership as a whole completely dropped off once the sale was finalized. It became clear that their customer service ends the moment they get your money. I strongly caution anyone considering doing business with this dealership or Geoff. Based on my experience, I believe they are more interested in making a quick sale than standing behind the vehicles they sell or supporting their customers after the fact. Buyer beware — don’t fall for a polished sales pitch only to be left dealing with expensive issues on your own. I feel scammed and would not recommend this dealership to anyone.