Furniture Row

4.7
1033 reviews

About

Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row Companies is a group of companies specializing in home furnishings, mattress, linens stores, and carrying a variety of brand names, all available at one convenient location. We focus on providing a shopping experience that is tailored to your needs. This is just one of the many reasons we're among America's fastest-growing furniture retailers. We've taken great care to select the most popular styles, grouping many of them together to make your browsing and shopping experience much easier. We take pride that we carry only pieces of lasting style that are made using the highest quality materials.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Furniture Row
1001 Greenbriar Dr., Normal, IL
61761, United States

Hours

Reviews

4.7
1,033 reviews
5 stars
878
4 stars
70
3 stars
25
2 stars
29
1 star
31
  • TT
    T. Trent
    2 days ago
    1.0
    Used to work at this place so I'm very well informed on how EVERYTHING works. There is ZERO excuse for a custom ordered couch to come in with the wrong fabric. It's absolutely unconscionable for this to happen a second time on the same order. The manager and salesperson needs to be fired for complete and total incompetence. Basic tracking and following up with the vendor on the status would have eliminated not one, but both of the order screwups. Instead, now the family will have no furniture for Thanksgiving or Christmas. And no place for the visiting son and family to be able to stay. This furniture was ordered in the start/middle of summer. Not once, but TWICE this store, the salesperson and the manager ordered the custom furniture in different fabrics...... Twice. I can't even express my distaste and disappointment in this company. Even Ashley Furniture doesn't screw up this bad.
  • HP
    Heather Pace
    2 days ago
    5.0
    I have been looking for a bed set that I have actually liked for years and I finally found one at furniture row. The team there was so helpful. Thank you Kaden for your help!
  • DB
    David Bowling
    Oct 26, 2025
    5.0
    Stoped in to look at dining chairs for replacement. We had a specific selection in mind. The store had the chairs on display. The staff is friendly and helpful. We ordered four chairs including assembly. The entire process was smooth and uneventful.
  • LE
    Lisa Eidenmiller
    Oct 21, 2025
    5.0
    Great customer service by Ricky Crouch. We knew what we wanted when we came in, and Ricky was quick to place our order. Everyone is friendly whenever we come in.
  • JN
    Jamel Nuckolls
    Oct 12, 2025
    5.0
    We were in dire need of a new sofa. My Sister visited two furniture stores and sent pictures of one found at Furniture Row and one from the other store. I went with my Sister to view both sofas, revisiting Furniture Row first. The sofa was perfect in every aspect! Ricky, the store's manager, is professional, personable, courteous, and knowledgeable! We purchased the sofa delightfully. We then viewed the sofa at the second furniture store and knew immediately that we made the right purchase at Furniture Row!