Furniture Row

4.6
1040 reviews

About

Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row Companies is a group of companies specializing in home furnishings, mattress, linens stores, and carrying a variety of brand names, all available at one convenient location. We focus on providing a shopping experience that is tailored to your needs. This is just one of the many reasons we're among America's fastest-growing furniture retailers. We've taken great care to select the most popular styles, grouping many of them together to make your browsing and shopping experience much easier. We take pride that we carry only pieces of lasting style that are made using the highest quality materials.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Furniture Row
4000 S. Thompson, Springdale, AR
72762, United States

Hours

Reviews

4.6
1,040 reviews
5 stars
867
4 stars
79
3 stars
23
2 stars
17
1 star
54

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, with many specific mentions of individual employees like Johann, Alana, and Dylan.

Product Selection

The store offers a great variety of unique furniture options at reasonable prices, which customers appreciated.

Shopping Experience

Many reviews highlighted a positive shopping experience with no pressure sales tactics, allowing customers to browse comfortably.

Delivery Issues

Some customers reported frustrations with communication and delays regarding defective items and delivery timelines.

Overall Satisfaction

Overall, customers expressed high satisfaction with their purchases and the service received, often recommending the store to others.
  • JS
    Jason Smith
    3 days ago
    5.0
    Friendly helpful staff and quality furniture combined with a warm and inviting atmosphere made this my new favorite destination for home decor.
  • RH
    Regina Hudgins
    5 days ago
    5.0
    Sales reps are very helpful but not pushy. They never make me feel like I’m being rushed to make a decision.
  • LW
    Leslie Wing
    5 days ago
    5.0
    Johann was excellent! He was knowledgeable and very helpful. He didn't hover, but was close by to answer questions. Great experience!
  • KD
    Karen Daniels
    Oct 30, 2025
    5.0
    Good, friendly knowledgeable service
  • AD
    Angela Dick
    Sep 28, 2025
    5.0
    Just bought my first couch at Furniture Row! I was able to customize it to fit my space perfectly and even got to change the fabric to a performance fabric to help make it last. Ray helped us out. He was so kind as he answered all my questions. Can’t wait for the delivery!