Quality of Care
Many customers praised the doctors for their knowledge, compassion, and thoroughness in treatment, particularly highlighting Dr. Ho and Dr. Yanes.
Staff Friendliness
The staff received consistent positive feedback for being friendly, welcoming, and professional, contributing to a pleasant patient experience.
Communication Issues
Several reviews noted problems with communication, including unclear instructions post-visit and rushed consultations, leading to confusion for some patients.
Administrative Challenges
Customers expressed frustration with the billing process and long wait times for orthotics, indicating a decline in administrative efficiency.
Overall Experience
Despite some negative feedback, many patients reported positive experiences and would recommend the practice for foot and ankle issues.