Freddy's Frozen Custard & Steakburgers

Reviews

• NN

  Naxa Nid

  1 day ago
  5.0
  Decided to give this place a try one day when the line wasn't long. Walked in, ordered, abs found a seat with no problem. Food was out hot and fast. Pretty good for what it is.
• BZ

  Brian Zubkoff

  3 days ago
  4.0
  Waste of money! This is my first time visiting this restaurant. I order a burger in the Drive-Thru and a regular Shake mind you the shakes come in a mini regular and large. The lady in the Drive-Thru asked me if I wanted a combo and I said yes, I thought you said it was going to be $17 and some change. When I got to the drive-thru I said I'm a bit confused I thought you said $17.50? She said yes it was $17.42. I was in shock a few times. First she hands me a small cup and says that's the regular Shake. I'm like if that's the regular Shake what's the mini in a shot glass? So I get the food and I see there's no fries or drink or anything so I don't know what the combo meal is, so I asked and they said they didn't hear I wanted a combo. What am I paying $17.5 for? She said the burgers $10. She says I'm sorry I didn't hear you say you wanted the combo do you want fries ? I said . She said would you like to pay for them now? I told her to forget it now on the burger review. I could have gone to Five Guys and got an amazing burger for under $10. This Burger was thin beef nasty sloppy mess, see the picture. I took one bite through it in the trash. The banana shake was decent. I want to tell everyone that after I wrote this review. I was really not happy with the situation of wasting that much money. I took the burger back and went back to the restaurant and talk to the manager. He was absolutely amazing! He really saved this review and gained and retained a new customer! He made the order with fries and a drink and I didn't like that sandwich and he told me not a lot of people do. So he had no problem remaking the order for a new customer. I would like to let the corporate office know what a great job he did. New burger he made is actually good it's better than the rest of the places. So I'm changing my review from one star to four stars
• KK

  Kimberly

  6 days ago
  1.0
  If I left a review 2 weeks ago, I would of gave 5 stars. Even tho the person asked our name in drive thru and when we drove up to the window she said a different name. We said, that not our name and told her our name. Instead of checking to see if she had the right order, she handed us a bag. Thankfully it was the right order. I had a smash burger and fries. Both items were good and food was hot. I loved the fries! They were fresh, hot, crispy and season/salt was soo good on them! I thought, Finally a place to get fresh great tasting fries! Today is 10/17/25 @ a little after 8pm this is our second time. - We went tonight and got a grilled chicken sandwich..the chicken was tough wasn't big enough to cover the bun and hard to bite into. I was soo looking forward to the fries. I can't wait til we get home to start eating the fries! Home is only 5 minutes away and last time the fries were hot to eat and still hot when we got home! So again I start to eat fries after we drive away. Gross! Its like they've been sitting all day. Cold and rubbery. I only ate a couple bites of the grilled chicken sandwich (which was not made fresh since I said no bacon and they forgot to pick all the bacon off. I'm sure it was one they already had made)plus it wasn't hot and it was tough. Crap! I'm still hungry! We spent $12.39 for a sandwich and fries that I threw in the trash! For the second time the lady at the drive thru asked for a name and when we pulled up to get our food, she said a different name instead of ours. But this time she said the order to make sure it was the correct order. We only do this on Fridays. Hubby always wants gross Chinese food close by Freddy's. So I thought I finally found a good fast food place for myself. Not sure I want to go back after tonight. I had to put 1 star but it was 0 stars for me!
• HT

  Henry Tanner

  Sep 29, 2025
  1.0
  First time and last time here . We love to try new places but this was such a disappointment, especially since we don't live in the area . First impressions it was small and dirty , tables weren't being cleaned like they should be . The food was room temp and we got mixed battered onion rings . The other weird thing is we ordered the same size each but I got 3 onion rings and my other half got like 7 ? Not very consistent! Again food was room temp , my California burger was supposed to have sauce it didn't and it was very dry . Same for my finances smoky burger it was dry and room temp . The staff was nice but not that knowledgeable. It basically tastes like a over glorified red Robin and steak and shake combined but definitely overpriced for ŵhat we got . YUCK !! Huge let down !
• BR

  Brittany Rosell

  Sep 27, 2025
  5.0
  Food was amazing but its pretty expensive and not very big portions. The restaurant itself is really small, my family ended up having to sit at the only open table out on the patio because there where no open tables inside.