Framebridge

Reviews

• GJ

  Georgie Jones

  Oct 13, 2025
  1.0
  Terrible experience with Framebridge. I paid $110 online to frame a sentimental shell (with a photo uploaded), biked across NYC in the rain to drop it off, and was told curtly in-store they “don’t frame shells.” This was never stated anywhere on their site, and the staff were rude and dismissive of my attempts to triage. Customer support later ended my chat at closing time without resolving anything. After two bad experiences, I’m done giving this company chances. Poor communication, zero accountability. Don't waste money here!
• TH

  Tabitha Hopcroft

  Oct 7, 2025
  5.0
  Always a good experience. They've framed everything on my gallery wall. I decided against hanging hardware for the backs of some frames and used Command strips instead (mistake). I stopped by fully expecting it to be an undertaking, but Jonathan handled it in less than 10 minutes. This wasn't 1 or 2 frames, it was like 11. I was shocked it was free of charge. Highly recommend!
• NS

  Nicholas J. Sampogna

  Oct 1, 2025
  5.0
  multiple time framer from the WB location. Framebridge rocks and is my go-to for everything framed. Easy, very fast, very cool. Highly recommend.
• KS

  Katie Sheridan

  Sep 26, 2025
  5.0
  Framebridge is awesome, especially Alex who is friendly, has great recommendations for what would look good with your photo, and so patient working with me when I came in multiple times. Overall a 10/10 experience when I brought my dog and my baby and was offered sparkling water. Prices are so reasonable and they have a ton of options to make your art feel special. Would recommend!!!
• RS

  Rebecca Shugart

  Sep 17, 2025
  5.0
  I just dropped off 4 pictures/paintings to Framebridge. I was a little nervous because I had no idea what I wanted to do with the art. Audrey was so helpful and had great recommendations. I can’t wait to pick up these pieces!