Business Details
About
Auto Body RepairTransmission ShopAuto Repair Shop
Get top-notch auto repair services today at Fort Mitchell Garage. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price. We are conveniently located near you in Park Hills. Come by our shop at 1420 Dixie Highway or call today to schedule an appointment at 859-431-3326.
Details
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Location
Hours
Reviews
4.6
288 reviews
5 stars
252
4 stars
8
3 stars
6
2 stars4
1 star
18
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, communicative, and attentive, particularly highlighting Ron's exceptional customer service.
Trustworthiness
Numerous reviews emphasized the honesty and integrity of the garage, with customers feeling confident in the evaluations and recommendations provided.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as high compared to other local shops, with some feeling they were charged for unnecessary diagnostics.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, noting thorough inspections and effective solutions.
Communication
Customers appreciated the clear communication regarding costs, timelines, and the status of their vehicles throughout the repair process.
- EGEdwin GableOct 29, 20255.0Good workmanship
- LSLiliana SierraOct 24, 20251.0My 12V’s car battery died and I towed my car here because it was the closest to me. They charged me $657 dollars for changing the battery. A 350 dollar job costed me almost twice as much for no reason. I don’t care how much “engine control diagnostic procedure” was done, this is standard for this car and could not possibly have been all that much. Do not recommend.
- AFAnita Bray FarrellOct 7, 20255.0Trustworthy for all aspects of vehicle maintenance/service. Highly recommend
- TBTodd ByersOct 2, 20255.0Ron was very communicative. I felt like he was really looking out for me and the vehicle.
- ELErin LeeSep 22, 20255.0If I could give Ron and his team 10 Stars, then I would! It's been a challenge to find a mechanic in this area to work on my 2006 BMW X5 that isn't a primary vehicle and Fort Mitchell Garage now has a customer for as long as we live in the area!! When I had yet another window regulator, etc bite the dust right before I was supposed to travel for work 2 straight weeks, I started calling around. At 2 other locations I contacted, I felt like I was being talked down to because I was a woman and told I'd need a full diagnostic and a lot of other additional things without them even seeing the vehicle. (I just wanted the window fixed!!!) When I spoke with Ron, I was immediately at ease and felt like I was talking to my Dad. He was patient when answering all my "dumb" vehicle questions and very understanding that I would need to drop it off and may not be able to pick it up until I returned to town. EVERY single person I spoke with on the phone was kind and caring. When my boyfriend picked up the vehicle and called me, the first thing he said was "Everyone there is so sweet and amazing!" I'll definitely be taking the suv back for additional repairs and recommending Fort Mitchell Garage to anyone looking for a mechanic. Thank you!!! You're all truly the best!