Business Details
About
BankBusiness Banking ServiceATMOnline Banking
Community-focused, Arizona-based financial institution committed to delivering exceptional financial services with a down-to-earth attitude. Founded in 1997 by visionary local developer Hank Schechert, Foothills Bank was established to reflect the close-knit, personal touch of the neighborhood east of Yuma.
Offering Totally Free Checking Accounts, Personal Savings Accounts, Business Checking Accounts, Business Savings Accounts, Mortgage Loans, Construction Loans, Business Loans, SBA Loans, Commercial Real Estate Loans, Agriculture Loans, Equipment Term Loans, Business Lines of Credit, and more.
Location
Foothills Bank
1750 South Woodlands Village Blvd, #100, Flagstaff, AZ
86001, United States
Hours
Reviews
4.4
14 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
2
- AAAirickaSep 24, 20251.0I called originally to ask questions about opening an account as I just moved to Arizona. I spoke with someone named Manee. I asked about the opening deposit, what's needed to open the account, how their overdraft privilege works, etc. He couldn't answer almost all of the questions with an exact answer, just seemed confused. I recapped with him on what his answers were and he responded with "are you trying to open an account just to overdraft it"? I felt offended/shocked and asked him if he, as a bank teller, is allowed to talk like that. His response was "yes i am allowed to". Mind you, i asked main bullets of what their checking account entitles and fees. I requested to speak to a manager and he transferred me to a branch manager named Tamee at Flagstaff location. I explained i felt very uncomfortable in that call, stated the questions i asked Manee, etc. Her response was "I'm sorry you felt that way" while proceeding to state that Manee was just curious and was in defense for him. I asked to make a complaint on him and she said that she would after we got off the call (clearly seems like there's favoritism there). My fiance then got on the phone and told her that it was super disrespectful to tell someone that you are sorry someone felt that way without acknowledging the underlying problem (Manee's behavior). She said she would note that and to have a good day, then hung up on us. I really don't want to give a 1 star review, but 0 stars instead. Foothills bank, you have lost a potential customer now and in future.
- RNRiant NorthwayNov 6, 20235.0Best bank in flagstaff. Great customer service and very friendly and accommodating.
- MAMandie Gildea (Amanda)Oct 19, 20235.0Excellent customer service with a personalized, welcoming touch. The people in the branch have always been very helpful and pleasant to work with.
- HKHeidi KrugerAug 20, 20205.0Love Janet! This bank has been really great for my business through COVID. They are helpful, they actually answer the phone and they care! I am excited to be at this bank.