Business Details
About
PlumberInsulation ContractorHVAC ContractorAir Conditioning Contractor
FIX IT! Services is an AC, heating and plumbing company that's been around since 2017, but we’ve been FIXing plumbing and HVAC systems for more than 40 years. When our founder, Joe, was as teenager, he helped both his father and grandfather—both master plumbers—fix pipes, replace faucets and re-pipe homes.
- AC, Heating maintenance, repair and replacement
- Plumbing services including water heater repair and replacement and sewer line repair
- Energy efficiency services including attic insulation and radiant barriers
- Water softeners and filtration system installation
- Free estimates for honest and transparent pricing.
- Fully licensed and insured services.
- 24/7 emergency availability
Location
Hours
Reviews
4.7
508 reviews
5 stars
463
4 stars7
3 stars
8
2 stars4
1 star
26
What are people saying?
AI-generated from customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous during service calls.
Timeliness
Many customers appreciated the prompt arrival of technicians and the quick resolution of their issues.
Communication
Technicians effectively communicated the problems and solutions, ensuring customers understood the work being done.
Customer Service
Overall customer service received high praise, although there were some complaints about specific staff interactions.
Quality of Work
Most reviews highlighted the quality and efficiency of the repairs, with many customers expressing satisfaction with the results.
- GSGwen Smith2 days ago5.0Though I was trying to explain,(more than necessary), they knew exactly what and where the problem was. They explained what they were going to do, fixed it in less than an hour, showed me what they repaired and cleaned everything up. Left this customer very satisfied*****!! Thank you, FIX IT! SERVICES!!
- CWCasey Whitaker3 days ago5.0Jacob and James did an awesome job swapping out my water heater from the attic. They even went above and beyond with little details like covering the carpet so they didn't track dirt or any possible spillage from tank. Highly recommend if you need anything from FIX IT that you recommend them directly.
- JMJoshua Miller6 days ago5.0Fix-it services have been absolutely amazing to work with. I have my own contracting business and only use them for ALL my plumbing needs!
- AMAngela MilliganOct 30, 20255.0The technician, Jacob Byrd, sent a text letting me know when he would arrive. He was on time, polite, and was able to diagnose my plumbing issue quickly. He made the repairs and cleaned up after himself. I would definitely request Jacob Byrd with Fix It if I need their services.
- ASAshley SandersOct 24, 20255.0Live located in Longview and I recently had Jacobs & James from Fix It Service AC/Heating & Plumbing come out for a repair, and I couldn’t be more impressed. From the moment I called, their team was friendly, professional, and responsive. The technician arrived on time, quickly diagnosed the issue, and clearly explained the options before any work began. They completed the repair efficiently and left the area cleaner than when they arrived. Their dedication to quality service and honest, straightforward communication made me feel confident in their work. I highly recommend Jacobs & James to anyone needing reliable HVAC or plumbing service—they truly deliver excellent fast work and outstanding customer care. Thank you guys.