Coffee Quality
Customers have mixed opinions on the coffee quality, with some praising it as excellent while others find it lacking or too strong.
Service Experience
Service quality varies significantly; some customers report friendly and helpful staff, while others mention rudeness and poor management.
Community Engagement
The business is recognized for its community involvement, particularly in supporting the homeless, although there are complaints about service dog policies.
Atmosphere
The coffee shop is frequently described as having a pleasant and welcoming atmosphere, making it a good place for meetings or relaxation.
Food Offerings
Food quality is generally praised, but there are complaints about the discontinuation of breakfast and some specific food items.