Fitness World

Reviews

• TM

  tania moyale

  3 days ago
  2.0
  Great location, beautiful views, and a wide range of equipment. Certain staff members however, can be very pushy and insistent especially towards new or inquiring members, taking advantage of their lack of knowledge on the gym and its membership options (eg. the “last day for $1 enrollment”, and only showing the more expensive membership options when you’re looking to enroll) it feels like they’re always trying to get you to pay for something. One specific worker has also given several girls bad experiences at the gym and is always looking for something to complain about. Overall a good gym but some staff members make it a negative environment when they’re working.
• MM

  Marie Mineur

  Oct 16, 2025
  5.0
  I rejoined the gym mainly to do some cardio over the winter and get back in shape, but I wasn’t sure where to start. The machines felt a bit intimidating at first. By chance, I met Amir, who’s now my personal trainer, and decided to try a few sessions with him. I was hesitant at first because I’ve had some not-so-great experiences with personal trainers in the past—and it can be pricey. But training with Amir has been completely different. He’s professional, knowledgeable, and makes everything easy to understand. Even though it’s only been a few weeks, I’m already seeing results. If you’re looking to take your fitness to the next level, I highly recommend working with Amir.
• SL

  Sadaf Lohrasb

  Oct 11, 2025
  1.0
  I’ve always appreciated the facilities at Fitness World, but I recently had a very disappointing experience with their customer service. On my birthday, I was offered a personal training promotion. I explained that it was outside my budget, but felt pressured to sign up after being told the offer was only valid that day and could be canceled within 7 days. Later that night, I realized I couldn’t afford it and asked to cancel the package and instead use my points for a free session. Both the trainer and the manager agreed to this. However, I only received a partial refund and lost both the money I paid and the points I used. When I asked the manager to escalate the issue to head office, I was told it would be “too much work” and “hard to explain.” That response, along with the way the situation was handled, made it clear that customer satisfaction was not a priority and felt dismissive which is unfortunate, especially for a gym with such great facilities.
• AA

  Appleuser923

  Oct 7, 2025
  3.0
  Decent gym overall, decent equipment, good layout, and the vibe could be top-tier… if the Stairmasters weren’t apparently on a permanent summer vacation. Two or three have been “out of order” since, like, June. At this point, I feel like I should just start a GoFundMe for parts. As for the staff, shoutout to Abe and Mobin —They’re actually helpful and don’t make you feel like you’re interrupting a staff meeting when you ask a question. Can’t say the same for one particular male staff member at the front. If the Stairmasters ever rise again and the maintenance fees actually go toward, you know, maintenance, this gym could easily be 5 stars. Until then, it’s a solid “good workout, weird vibes” rating.
• YG

  Yeganeh Gh

  Oct 2, 2025
  1.0
  As someone who has both worked at this gym and also trained here as a member, I can honestly say it has been one of the worst experiences. The management system is completely unorganized and unprofessional, and the staff do not treat people with respect. Many members have complained and left, and I’ve personally seen situations where the gym has taken people’s money without delivering proper service. On top of that, most of the equipment is old, outdated, and poorly maintained. The overall environment is unwelcoming, and the way they handle people is truly unacceptable. I would never recommend this place to anyone. I see a lot of people who know me and they are all complaining about it, And the atmosphere is full of unnecessary tensions. Also expect SAHAR all of the personal trainers are horrible i had one and he was not good i didn’t change even a little bit so tbh as your wish whatever you wanna do but i don’t really recommend.