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First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
Location
Hours
Reviews
3.5
20 reviews
5 stars
12
4 stars0
3 stars
1
2 stars
1
1 star
6
- SCShane CoxOct 20, 20251.0Horrible service. They care more about keeping your money than keeping a customer. Greedy bank, I would not recommend to anyone.
- TKTahnee KillsCrowOct 17, 20251.0Upon opening a business acct. the service we received from branch manager was very unprofessional, demeaning and discriminatory. Be warned that this service will not get me or my company to return! Very poor customer service, support or business to business aspects. Zero stars would have been a better option, but they proceeded to make wrongful assumption about my company and don’t care at all about our purpose…so like she did —->don’t bother to read the fine print because they only want your money! 💰 🛑 don’t open any accounts that will jeopardize your $!
- MSMary ScottOct 6, 20255.0My name John Patterson Sr I'm a member young lady in the drive thru is so nice sweet and very helpful she always has patience I know I have a lot some times but she always takes her time and help
- CPCarletha ParkerAug 21, 20255.0I've been a member since 1990. Always have had a wonderful and pleasant visit 😊 Staff always friendly and very helpful 😊
- WEWilliam EvansJul 29, 20251.0Today I came to this credit union 7/29/25 and yes I arrived 5 mins prior to closing. I approached a teller named Jennifer. Old white woman blonde pixie cut. From initial reaction very cold. Didn’t greet me at all. Very unprofessional. As she was making my deposits made several remarks because she made a mistake because she wasn’t observant and was rushing through the transaction. Regardless if someone comes 5 minutes or 5 hours before closing that doesn’t warrant a nasty customer service experience. Never coming back and I won’t be transferring my account either.