First Florida Credit Union

3.6
9 reviews
First Florida Credit Union's Southpoint branch is a black and white building with a green sign out front featuring the credit union's logo.

About

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First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

First Florida Credit Union
6622 Southpoint Dr. S. Ste 100, Jacksonville, FL
32216, United States

Hours

Reviews

3.6
9 reviews
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  • JS
    Jennifer S
    Sep 29, 2025
    1.0
    One of the worst banking institutions I have ever, ever had the privilege of knowing. The tellers don’t know what’s going on always has to go. Ask a supervisor because they don’t know how to actually do their job. You set up auto pay and they don’t even come out on the right date and then if you even slightly get behind they take your money before you even hit the account. DO NOT BANK with this bank!!!
  • SL
    Suri López
    Sep 2, 2025
    1.0
    Don't ever go to this bank they make you a disservice ( THEY DENIED TO COUNT MY MONEY. " WE CAN'T COUNT BECAUSE WE DON'T HAVE TIME") literally what the manager said at 1:40 pm , when the bank was completely empty . is horrible management the manager Cori is very pathetic not professional, neither polite , it doesn't have manners and they don't know what they're doing. This bank is always empty for a reason. As same These people (tellers ) don't strive to gain your trust they don't care as simple as that. IF THE MANAGER DOESN'T CARE WHO CARES RIGHT? , THAT'S WHY THIS PLACE ON THAT ENVIRONMENT COMPLETELY TRASH.
  • DM
    darren miller
    Feb 25, 2021
    5.0
    I have used First Florida Credit union as our secondary bank for several years. I have had nothing but good experiences and great customer service, we are considering switching them over to our primary bank. I would highly recommend this bank to others!
  • RM
    Robert Mason
    Nov 6, 2017
    5.0
    Love this credit union and the staff! Very friendly and helpful with a small town feel. If you want a more one on one experience I recommend this credit union!