First Citizens Bank

3.8
10 reviews
Exterior photo of First Citizens Bank Mason City Iowa State Street branch
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Business Details

33 E State St, Mason City, IA
50401, United States
(800) 423-1602
https://myfcb.bank/

About

BankBusiness Banking ServiceATMOnline Banking
We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, checking and savings accounts, and loans that will fit your lifestyle.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

First Citizens Bank
33 E State St, Mason City, IA
50401, United States

Hours

Reviews

3.8
10 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • LG
    Lindsay Greenwood
    Aug 9, 2025
    5.0
    We use them for all of our business needs. The staff are extremely polite & helpful!
  • JG
    Jared Gardner
    Aug 19, 2021
    1.0
    Absolutly the worst customer service experience in my life. Front of house secruitary needs to be removed. Shes the single reason why ive choosen not to do my banking here. I dont work here, it is YOUR JOB! To call and confirm the funds to realease a hold. But you never took it upon yourself to call. PURE LAZINESS! Unacceptable! I hope you find a different career becausr you have zero passion for banking and customer service! DONT BANK HERE
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