For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
I needed a faucet aerator. I am not a professional plumber. My local home improvement retail store did not carry the size and style of aerator I needed. I stopped by Ferguson Plumbing Supply in Falls Church to see if they had the correct aerator for my faucet. Nate checked several aerators until we found the correct one. I greatly appreciate the time he took and his patience as he helped me find exactly what I needed.
AS
A Siegel
Jul 5, 2023
5.0
I'm a moderate DIYer -- fix within the house when I can but semi-random. This is the first occasion where I've had to work a thermostatic control repair and, well, the part was extremely annoying to figure out (just "what" was the part I needed to buy before even considering the actual repair).
Ferguson was the third place I tried as I tried to figure out which cartridge I was looking for.
As with the first two, 'what it was' stumped the two people at the counter.
The two Ferguson employees, however, didn't shake their heads and send me elsewhere like had happened at the first two ... in a very professional and friendly manner, they stepped up to try to help me figure out what the actual part was so that I could order it and get the shower repaired.
A simple truth: quality service like this is the type of customer facing engagement that will bring people back to a store time after time.
I let a Ferguson exec know of my positive experience. What did he let me know: one of those two employees was being sent to other Ferguson locations to help train new employees in customer service. Good for them!
BB
brpbowma
Jul 10, 2020
5.0
Incredibly helpful. They custom-fabricated a piece of pipe to repair my 50-year-old broken laundry drain, and had me on my way in 15 minutes. Great service!!
Frequently Asked Questions About Ferguson Plumbing Supply
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We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
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