Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHome Improvement StoreDrywall & InsulationSafety Equipment SupplierWholesalerPump Supplier
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Ferguson Plumbing Supply
5650 General Washington Drive, Alexandria, VA
22312, United States
Hours
Reviews
3.0
2 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
1
- NNNMar 17, 20255.0I had a truly exceptional experience at the Ferguson Plumbing Supply branch on General Washington Drive in Springfield, VA, thanks to Daniel Procter. His customer service skills are second to none. I came in to purchase fittings for a Combi boiler, which can often be a tedious and time-consuming process. However, Daniel made the entire experience not only smooth but genuinely enjoyable. He systematically plugged in each fitting, demonstrating impressive product knowledge—rattling off part numbers from memory with ease. His efficiency was matched by a jovial and genial demeanor that made the transaction surprisingly fun to endure. What really stood out was his willingness to go the extra mile: he offered to locate a visual mat outlining the fittings, which would have been especially helpful for one of our newer office employees. He even took the time to search for an extra mat, although none were available at the time. Despite that, I left feeling thoroughly impressed by Daniel’s dedication, professionalism, and good humor. In a world where rising material costs can leave you watching the subtotal climb with clenched teeth, Daniel’s upbeat attitude and attentive service made all the difference. I would happily return to this branch just to receive the same level of care and entertaining conversation. Highly recommended!
- AAAnthonyAug 8, 20241.0Worse Ferguson I've been to. Customer service is awful. 1 person at the counter line is long been waiting for 30 mins. Very unprofessional
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.