Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHeating Equipment SupplierAir Conditioning ContractorHome Improvement Store
Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.6
127 reviews
5 stars
68
4 stars
14
3 stars
5
2 stars
7
1 star
33
- HSHenry SotolongoOct 17, 20252.0I’m not giving one star because the store itself is always clean, organized, and easy to navigate — you can find what you need quickly. The real problem starts at the checkout counter. You’ve got three guys staring at a computer while a line of blue-collar workers — many trying to get to a job site or dealing with an emergency — are left waiting and ignored. I wouldn’t be writing this if it was a one-time thing, but it’s happened dozens of times. The staff really need better counter ethics — get the customer taken care of so they can get back to helping their customers. That’s why Leman Pipe smokes Ferguson when it comes to service
- HBHeath BashoreSep 25, 20252.0Poor Customer service
- SLSusan LeeSep 10, 20255.0I'm so glad I found this place. I needed a couple HVAC items and was able to buy them here. Rocco and Javier went above and beyond to help me choose the right items. Highly recommend and much appreciated!
- DFDenise FehrmanSep 4, 20251.0We ordered a K-31641-DRY-0. I asked Chelsea many times to make sure it was drylock. We are supposed to have it installed by a contractor on Saturday. Today(Thursday) it was delivered and it is NOT drylock. Customer Service is not able to get us another one so now we will have hole in our floor with smells and we have 2 cats. Our toilet is getting removed to put in a new hot water heater and did not want to put back an old toilet. We are very upset!!! Especially since I asked her many times to make sure it was drylock. I called with the exact model number and she ordered it in 2 wrong pieces. Then Matt was not able to resolve the problem. It is not his fault but the money won't even go back on our card for approx 1 week. Thankfully we can afford to still purchase another one but some people would not. After this we would not recommend Ferguson. I was a kitchen and bath designer for many years back in NY. I always thought Ferguson was a good company. Now I see why the reviews are so low down here and I am adding to those low reviews!!!
- SCSantiago ConsuegraAug 13, 20251.0The employees here suck they closed early and laughed in my face when I had an emergency call when I asked why the closed they say the managers call and no one wanted to give me any names. They aren't worried about the customers
Frequently Asked Questions About Ferguson
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.