Compassionate Care
Many customers praised the staff for their caring and compassionate treatment of pets, highlighting the thoroughness and empathy shown by the veterinarians.
Long-term Loyalty
Numerous reviews indicate that clients have been returning to Fenton Veterinary Clinic for many years, often citing long-standing relationships with the staff and veterinarians.
Emergency Response Issues
Several customers expressed dissatisfaction with the clinic's handling of emergency situations, noting delays in appointments that led to negative outcomes for their pets.
Friendly Staff
The staff is frequently described as friendly, knowledgeable, and attentive, contributing to a positive experience for both pets and their owners.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported, particularly regarding communication and care during urgent situations.