Feeders Pet Supply

4.4
739 reviews

About

Pet supply storePet ServicesPet StoreAquarium ShopPet GroomerDog TrainerPet Adoption Service
Feeders Pet Supply is your neighborhood pet store for all the supplies you need to keep your pets happy, safe and healthy. Your pet is at the heart of everything we do.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Feeders Pet Supply
3101 Richmond Road, Lexington, KY
40509, United States

Hours

Reviews

4.4
739 reviews
5 stars
509
4 stars
126
3 stars
35
2 stars
14
1 star
55

What are people saying?

AI-generated from customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior, leading to a negative experience for many customers.

Discrimination Issues

Several customers reported experiences of discrimination, particularly towards Latino individuals, which raised serious concerns about the store's treatment of diverse customers.

Grooming Services

Grooming services received mixed feedback, with some customers praising specific groomers while others reported long wait times and unsatisfactory service.

Cleanliness and Animal Care

Many reviews pointed out issues with cleanliness in the store, particularly regarding animal enclosures and the dog wash area, raising concerns about animal welfare.

Product Availability

Customers noted inconsistent stock levels and issues with product availability, which affected their shopping experience.
  • PM
    Penny McVey
    Nov 3, 2025
    5.0
    Always in stock. Easy online ordering and pickup.
  • DM
    David Morguson
    Oct 4, 2025
    1.0
    I booked a grooming appointment a month in advance and received several confirmations. Upon arrival we were told that the groomer was not in today. The manager proceeded to blame me for making an online appointment with FEEDERS SUPPLY. No apologies and when I questioned her more she became defensive and said “your dog is not getting groomed today”. No apologies. I could have went anywhere to get this done and unfortunately chose Feeders Supply. The manager never offered any solution or resolution just blame. It is not right to treat your customers this way who keep you in business.
  • DD
    Daniela
    Oct 1, 2025
    1.0
    Yesterday ,we witnessed a truly unfortunate act of descrimination at a pet store . A latino child , full of excitement to take his new pet Home , was publicly humillated and denied the sale for no valid reason other than his background , no one should ever be treated this way especially not a child , acta like this are not only infair , they also leave lasting emotional sacars , descrimination has no place in our society , and we cannot remain silent when things like this happen . We demand respect , equality , and real action to make sure situations like this are never repaeated , I still remember the sad look on the boy’s face , without his Pet and with the pain of being treated with contempt
  • ME
    Marlon Reniel Estenoz
    Sep 30, 2025
    1.0
    had a very unpleasant experience at this store. I went to buy a hamster and at first, they asked me for a picture of the cage. Then, they said a picture was not enough and that I had to bring the cage in person. I went back home, brought the cage, and even then they told me that although they sell hamsters, they would not sell one to me. It was a waste of time and very unprofessional. I also believe there was discrimination because we do not speak English fluently. This is unacceptable in a business that serves the public. I do not recommend this place at all.
  • YY
    Yuniel
    Sep 30, 2025
    1.0
    I want to express my deep conocern about the descriminatori treatment a latino child experienced at this place . This was a clear act of descrimination that should never happen in any envioronment . Everyone deserves respect and dignity , regardless of their background . I hope the magnament takes serious action to adress this situation and provides proper training on inclusion and respect to their staff , i do not recommend this place until real and meagninful change are made , at the store , they told the boy to go get his cage so they could see where the hamster was going to live . The boy happily went home to get the cage , thinking he was finally going to have his pet . But when he returned , they store emoloyees told him to wait a minute , wich turned into and hour . Wey he finally asked if they were going to sell him the hamster , they told him they told him they wouldn't sell it to im , he's a 9 years old boy ,not a criminal . He's child with dreams and aspirations , and they made him feel bad , on top of that , the employees started lying ,saying that he wanted to keep the animal outside , which wasn't true , besides being racist , they were dishonest . I've been to many pet stores in lexington where i've always received the best impression and excellent treatment , but at this impression and excellent treatment , but at this one , i withnessed racism and a lack of proffesional ethics toward a child whit latino roots