Business Details
About
Volkswagen Dealer
Family Volkswagen of Bossier City proudly serves the greater Shreveport, LA, area with a wide selection of new and used vehicles. We offer a comprehensive inventory of the latest Volkswagen models as well as quality pre-owned cars, trucks, and SUVs. Our dedicated team is committed to providing exceptional customer service and a seamless car-buying experience. Visit us for all your automotive needs, from sales and financing to maintenance and repairs.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Family Volkswagen Bossier City
1975 Old Minden Road, Bossier City, LA
71111, United States
Hours
Reviews
4.9
547 reviews
5 stars
517
4 stars
10
3 stars2
2 stars4
1 star
14
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Jay, Tristan, and Racal for their attentive service.
Sales Experience
Customers reported smooth and stress-free car buying experiences, with several mentioning the professionalism and patience of the sales team.
Knowledgeable Staff
Reviewers frequently noted the staff's knowledge about vehicles and their willingness to answer questions thoroughly.
Follow-Up Issues
Some customers expressed frustration with the service department's responsiveness, particularly regarding appointment scheduling and follow-up communication.
Overall Satisfaction
Many customers expressed high satisfaction with their purchases and the overall experience at the dealership, recommending it to others.
- AKAE Kobb5 days ago5.0Jay was great to work with. He got us the car we wanted brought from another dealership. They gave us all the discounts we could get and were curtious. Casey in the finance dept was very nice amd worked well with changing things more than once.
- JAJess AkersOct 28, 20255.0Cam the sales man and Logan the finance man were great throughout the whole process. They made sure to walk me through everything so I understood and even with staying over closing hours, they remained personable and so kind. Thank you for such great service!
- KSKelley SteincampOct 27, 20255.0We got a new 2024 VW Atlas Cross Sport SEL R-Line! With 299 miles! Great customer service! First time Volkswagen customer. We did tons of research and very excited about this purchase!!
- BCBaxter CopelandOct 18, 20255.0I’m a local business owner so I know good business when I see it and Jay made my experience here amazing. All the staff was friendly they worked with us on numbers and gave us what we want. Logan helped us close out the paper work and he was great. Ask for Jay when buying and ask for Logan when closing out at the end. We will be back.
- TLThe LuiOct 11, 20255.0I had an amazing experience working with Corey French at Family Volkswagen in Bossier City. Not only was he excellent with the numbers and made the whole process smooth and stress-free, but he also went above and beyond to make the moment special. He even had the 2026 CROSS SPORT delivered to my house with a big red bow as a surprise for my wife, making it feel like a true celebration. Corey is professional, personable, and genuinely cares about his customers. If you’re looking for someone who can get you the best deal while making the experience memorable, Corey is your guy! Thanks again Mr.French