Extra Room Storage

Reviews

• BH

  Beth Henderson

  Jul 29, 2021
  1.0
  They are never in the office. They never call back. Took them almost 2 months to send me my deposit. Will never use them again! Don't go through Extra Room Storage!
• EG

  Eric Greene

  Aug 23, 2018
  1.0
  Very rude and insulting
• RI

  Robar Inc.

  Jun 11, 2018
  1.0
  Hard to find and rude
• KG

  Kimberly Glindmyer

  May 30, 2017
  1.0
  Seriously horrible experience. We are one of the unfortunate people who have had to have a long term storage unit. We have had ours for 10 YEARS. The one time that we were more than 5 days late we received a threatening letter that said we would be locked out if we were any more than 17 days past due. You read that correctly. 17 DAYS. When I called about being several months ahead of schedule over the summer and this being our first delay due to a bank switch over I was told there were several charges that were tacked on. We paid two full months at that time and all the fees. Fast forward a month later when we go to use our storage unit and our key won't work. We go to the office that is supposed to be open until 4/4:30, depending on google or yelp, and they are closed. This was at 3:15. Unreal. Do NOT use extra room and storage.
• JC

  Joe Crepaldi

  Oct 6, 2016
  5.0
  Convenient close to the highway decent price friendly service