Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreMen's Clothing StoreWomen's Clothing Store
Express Factory Outlet is a fashion chain with women’s clothing and men’s clothing, including casual, dressy and party clothes for any occasion. Shop Express Factory Outlet for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit an Express outlet store at 4060 Cane Ridge Parkway in Antioch, TN!
Location
Hours
Reviews
2.7
11 reviews
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- TCTajuanya CarrSep 21, 20255.0Greetings! Love this store and the location. When I searched the web for a last minute look Express at this location. was one of the options that popped up. Decided to run to the store to take a quick look and found something. I didn’t experience anything negative or unprofessional. The associate actually helped me and gave me an option. I wasn’t there long because I knew what I was looking for but great experience and location.
- MSMITHAK SALEHFeb 20, 20251.0Terrible customer service,we came to buy three suits and waited over 20 minutes and no one bothered to offer any service.
- YDYvonne DavisFeb 2, 20251.0Extremely rude and unprofessional employees at this location. I was told they couldn’t give me their name however when I called the corporate office to file a complaint they asked me for the associates name. So the employee was not only rude but also lied (The manager). I will spend my money where it is appreciated and professional.
- TATiffani ArthurDec 6, 20245.0I absolutely love Express. This particular store is one of the best that I have been to. The staff is very welcoming and kind. When I entered the store, I was looking for an outfit for a special occasion. I was met by Michael, the assistant manager. He was incredibly helpful and attentive. Michael was very patient with me. I can admit I’m not the easiest to deal with but he kept a smile on his face and made my day. I ended up walking out with the perfect outfit. Thank you Michael for all of your help and expertise. I will be a returning customer!!!!
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Nashville Outlets hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is Express NEXT?
EXPRESS NEXT is a customer loyalty program where enrolled members can earn points and receive rewards that can be used towards future purchases. Terms and conditions such as expiration dates apply; visit https://www.express.com/nextrules for details.