Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes Store
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 3000 Grapevine Mills Pkwy.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
283 reviews
5 stars
156
4 stars
67
3 stars
30
2 stars
7
1 star
23
- ANAmy NaksuttiSep 30, 20255.0I had a wonderful experience at Express Factory Outlet in Grapevine Mills. Lucy was incredibly kind and attentive. She noticed when I was struggling and went out of her way to make sure I left happy with what I needed. Her customer service truly stood out and made my shopping trip so much easier and more enjoyable. I would highly recommend shopping at this outlet for their wonderful selection and pricing. Thank you, Lucy, for the exceptional help!
- ALAlex LaraAug 2, 20255.0My experience today at Express was AMAZING I came in looking for a suit for work but couldn’t find the size I was looking for so I looked for some help luckily Nora was quick to help me find the size I was looking for her customer service was excellent! I will for sure be coming back to shop at Express.
- MCMaria CastilloJul 28, 20255.0I had such a great experience at the Express Factory Outlet in Grapevine! Nora and Karely went above and beyond with their customer service. They were incredibly friendly, approachable, and genuinely eager to help. I was struggling to find the right clothing size, and they jumped in with recommendations and made sure I felt confident in my choices. It’s rare to find staff who combine kindness with great product knowledge they truly made my visit outstanding!
- NPNikhil ParsheJul 23, 20251.0Today 23rd July I visited the Express showroom and sadly had a very unpleasant experience due to the unprofessional behavior of one of the store staff. A woman, likely in her mid age and wearing a red T-shirt, was extremely rude and dismissive - not just to me, but to other customers as well. As I was trying on shirts (I tried four and ended up purchasing two worth 98$), she openly made comments like “You people just try and never buy” and repeated similar remarks, creating a negative and judgmental atmosphere. When I left the first two shirts in the fitting room because they didn’t fit properly, her attitude became even more disrespectful. What was supposed to be my birthday shopping left me feeling mentally disturbed and uncomfortable. Her behavior has stayed with me and I’m still unable to shake off how poorly I was treated. This is not something I ever expected, a brand I’ve trusted for years. I hope this feedback is taken seriously to ensure future customers don’t have to go through the same experience.
- RJRozmeen JummaJul 12, 20252.0I always find a ton of things at this location and the experience is usually great. but this time my husband and i just left everything we were going to get because this worker who was a manager came up to us and made rude disrespectful comments that were unnecessary. Will be making a corporate complaint on this one.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Grapevine Mills hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).