Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 300 Tanger Blvd..
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Rocio has an extremely positive attitude. I could tell from the second I walked into the store. She went above and beyond for me. This was the best customer service I have ever received at Express!
LS
Lee S.
Jun 23, 2025
1.0
I’m really disappointed with the customer service experience I had at the Express Factory Outlet at Tanger Outlets in Branson. This was actually my second time visiting the store in the same day, and both times, my mom and I were completely ignored by the same male associate—he had visible tattoos on both arms.
He didn’t greet us when we walked in, even though he made a point to greet other customers. When I went to check out, he rang me up without saying a single word of appreciation. No “thank you,” no “have a nice day”—just handed me my bag and said, “Here’s your bag.”
It honestly felt like we weren’t valued as customers. I expected better service, especially from a well-known brand like Express. Customer service should be consistent and welcoming to everyone.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Tanger Outlet – Branson hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).