Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 4201 N. Shiloh Dr.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
I came in to the Express Outlet at the NWA mall in Fayetteville to shop around and make a return. A sales associate, Elleana, was extremely helpful. My return was processed and refunded extremely quickly, and she happily picked up different sizes for me when trying on different items. Will definitely be back!
AB
Amanda Banks
Dec 30, 2022
4.0
Last time I was in, ask of the employees were talking to each other and eating food and the service wasn't near as good as usual.
AZ
Abby Z
Dec 28, 2018
1.0
Unfortunately the store has decided a completely insane policy where they will not let you return items from their store with a receipt if you didn’t make the original purchase (even for store credit). These items were from their location when they were a factory outlet per the receipt so there was no reason for not accepting the items! So beware everyone who got Christmas gifts from there and will need a new size. Waste of a trip (especially with a newborn at the house and we have very little spare time), we will no longer purchase items from them or ask for their items for birthdays or Christmas’s
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Northwest hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).