Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 6415 Labeaux Ave NE.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
The staff is so rude. Not one word said when walked in, or leaving the store. They didn’t ask if I needed help just kept folding clothes. This used to be a fantastic store and great customer service, now it is very disappointing and I will not be back
HW
Heather Wirth
Aug 14, 2025
1.0
Very disappointed in the store’s exchange/return policy. The sales person didn’t even approach me when I entered the store. I had to find her in the back folding clothes by the fitting rooms. She didn’t smile. I asked her if I could exchange the shirt I purchased about 2 weeks prior there. They still had some of the same pattern shirts in stock. My husband wore the shirt once. It wasn’t until I went to iron it that I noticed the stitch was off under the arm. Pictures included. The sales person told me (at about 1:00pm August 14, 2025) that they have a strict policy on exchanges if the clothing has been worn. I would understand that in any other situation but not if a very visible flaw was found. Look at the photos. Look at the material where the seam is supposed to be. You can obviously see the mistake. For how much you pay for men’s clothing there, they should honor their product. Shocked, I left. I won’t be returning there. My husband where’s suit shirts to work 5 days a week. I will be shopping elsewhere.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Albertville hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).