Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 311 Stanley K Tanger Blvd.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Oh my god, the cashier's old lady was so rude. But when I greeted her politely, she didn't even look at me and just gestured for me to come over with her hand signals. When I was paying there, it felt like I owed her money. The old lady hugged her chest in disdain and looked at me, making me feel discriminated against because I'm Asian. It was an extremely insulting treatment.
SS
Sindhu Sri
Jul 14, 2025
1.0
I had a deeply disappointing and racist experience at this store. As a brown, Indian woman with a stroller, I was immediately watched like a thief from the moment I entered. A staff member followed me around, and after I left the trial room, a woman aggressively took the clothes from me “to hold in the back” even before i gave my response. She rang them up without a word, avoided eye contact, and treated me coldly even when I tried to engage politely.
When the alarm went off as I left, I was treated like a criminal—handing over $200 worth of items while being scrutinized. Worst part? They forgot to remove a hard tag. When I pointed it out, instead of apologizing, she snapped, “We’re all human, we make mistakes,” and told another staff member to “just give her an extra coupon.” Still no eye contact.
Terrible treatment. I will never return.
DG
Daniel and Lynna Gehman
Feb 16, 2020
5.0
Always a great selection, helpful and friendly staff!
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Lancaster hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).