Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 11010 Domain Dr. in Austin, TX or shop the collection online.
Had a bad experience at this store today. I arrived a little bit before closing time, but was still offered a dressing room. The lady helped me get it set up. However, a couple of minutes later, someone outside the dressing room told me that they were going to close the register now. I shouldn’t have been offered a dressing room in the first place if they weren’t going to wait a few minutes. I was going to buy a few items. Store lost a customer today.
CA
Cathy Anderson
Jul 13, 2025
1.0
Very poor customer service. I’ve been in there several times over the last couple of years and not one person has ever greeted me or asked if I needed assistance.
KB
Karuna Ballal
Dec 28, 2022
4.0
They could do with better stock but the service was really friendly
SM
Shannon Masterson
Apr 21, 2016
2.0
Meh. Selection at this location often leave a lot to be desired. Also, I recently witnessed a very heated altercation between some customers and the staff did absolutely nothing to move the cat fight outside.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Domain hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.