Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 17420 Hall Road in Clinton Township, MI or shop the collection online.
If you need a pick up order in a timely fashion do not order from this location. I placed an order at 1:13pm on a Saturday and called at 7pm to inquire about when the order would be ready since I was going to be in the area. I was told they only do pick up orders in the morning, so I wouldn’t get a notification about my order until the following day. So much for getting the items same day when ordering by 3pm.
MH
Mary Hanna
Aug 23, 2025
1.0
If I could do 0 stars I would! Worst customer service! No help when you need something. Customer service over the phone is even worse! I got a email that I had $10 express cash to use and go into store. I went in the same day as email and the manager told me no the company sends those but you don’t have any. I called customer service and he said oh unfortunately you don’t have $10 express cash. I said I got a email this morning, why did you send a email? He said he wasn’t sure. The manager or associate wouldn’t honor it so I left. They are so clueless and rude! Do not give them your business!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Mall at Partridge Creek hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.