Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 153 Old Orchard Rd in Skokie, IL or shop the collection online.
The service from the people we buy from here is very bad — absolutely not nice at all. I will shop somewhere else because of the way they treat customers.”
HH
handbalist007
Jun 13, 2025
5.0
They actually have great deals at 70% off and is modern European tailoring ! Materials good also
On web even more options
SP
Stephanie Peachy
May 22, 2025
5.0
Steve made my experience at this location fantastic. He's a wonderful associate.
JM
James McElwain
May 16, 2024
5.0
I’d like to give a personal thank you to Jalul (Jalal?) not quite sure how to spell his name but he is who who helped me at this Express location today.
I spent about 30 minutes trying on an array of items looking for a specific look. Jalul was extremely helpful and knowledgeable, he has great energy and made the whole process enjoyable.
He’s the perfect example of the ideal employee you want leading your store and attending to customers. I got what I was looking for and it was fun with his help.
To whomever manages these reviews, the GM of this location, franchise owner or corporate: I hope you acknowledge Jalul, his customer service, and his commitment to doing his job the right way. The man deserves a raise cause you don’t wanna lose a guy like that.
Ok be well, I will be back soon for more threads 🤙🏻
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Old Orchard hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.