Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 12559 South Mainstreet in Rancho Cucamonga, CA or shop the collection online.
**This account is dedicated to honest review and feedback.**
Been a customer for years at this location, every time , I've NEVER been greeted or acknowledged as a customers. Truly disappointing. Not sure what qualifies a customer to get treated well. As a observer, common theme is the ethic background of the customers and how they are treated. Last time I visited was 2 weeks ago, was in the store for 20 minutes, not acknowledgement, only interaction was a employee asking me to move so they could hang up clothing. When a white lady walked in, ALL employees greeted and welcomed, coincidence? If this occurs during my next visit, I think it might be a good idea to reach out to my POV social groups to test if this is the norm.
KF
Karla Franco
Oct 6, 2019
5.0
great customer service, staff is friendly
SY
Socal909 YZ
Jan 27, 2019
4.0
Great coupons if you're a member of their shopping program clothes does last a long time
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Victoria Gardens hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.