Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 26300 Cedar Rd in Beachwood, OH or shop the collection online.
We came into the store not expecting to find anything and had such a great experience. Shayla was so kind, she helped sign us up for their email list, she told us about the "country" theme they were having, and kept up pleasantries during our purchases. We really appreciated her help and patience.
The atmosphere was also very inviting. We were greeted when we walked into the store with big smiles from the other employees and offers of help. Will definitely come again.
AN
AZS NSPACE
Aug 30, 2025
5.0
My typical visit to Express as annual customer is quite average and below, specially in Beachwood location. However, today’s visit I came through twice to make sure I wasn’t dreaming.
The minute I stepped I had been greeted by an elegant smile, swift service in checkout and so calm and appreciative in nature, to paint picture, in my last year visit I purchased 4 suites and wanted garment bag for each, at the time I needed to fight for each and for the hangers and was faced with attitude , on contrary to today, I asked to check price of four items and requested a garment for my dresses, and had received beyond an excellent service and no hassle. Fast and on time.
P.S. this was all one person and remainder of staff were friendly too! Shout out to Najih for making it a lovely experience.
JJ
jacquelyn jackson
Jul 26, 2025
1.0
My husband and I love the quality of the clothes so we find ourselves shopping the SOUTHPARK location all the time, we decided to shop at Beachwood and the customer service is questionable in fact there is none I will not be visiting this location again .
TR
Toxic Raines
Jun 8, 2025
1.0
All the workers on their phones, standing around not doing anything.
PT
Paul Taylor
Apr 3, 2022
1.0
Will be calling Monday to get the District Managers information. The young lady working the first shift Saturday obviously did not understand customer service or how to sell products. A good salesperson would have turned what they did not have into a sale. That’s what they did in Dillards. They didn’t have the item I wanted but they say we have these items because they asked the proper questions found out I was from the South and it was a little colder in Cleveland than I expected and I needed something to help keep me warm while being out in the city. Wish I could give this location a 0
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Beachwood Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.