Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 3000 184th St. S.W. in Lynnwood, WA or shop the collection online.
Don’t trust their promo signs or employees - we came in looking for a suit for my husband. Found one rack with a sign marked “suits $150.” I asked an associate for clarification on which suits were included in the promo and they said just that one rack.
My husband tries it on, likes it, goes to check out and is told the promo is no longer happening. It was yesterday only. Called customer service and “they’re no process they can follow on their end” to honor their signage. Now the suit is over $400.
Seems pretty ridiculous they can’t do a price adjustment to honor both their signage and their word.
GS
Girish Shekhar
Aug 31, 2025
4.0
I've always liked this place for picking up suits and shirts. They are decently priced and fit perfectly. While I've had success in the outlet store, the actual retail stores in the mall don't necessarily carry the collection I see online.
Moreover the weird distinction is annoying since you can return outlet bought items on retail stores and online+retail items at outlets.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Alderwood hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.