Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 5015 Westheimer Road in Houston, TX or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.1
293 reviews
5 stars
167
4 stars
67
3 stars
23
2 stars
5
1 star
31
- JAJamara AaronOct 11, 20251.0By far the worst experience I ever experienced. Was in there with my father that is an early man and he saw a suite that he wanted. While shopping for my father, son and I…my daddy had to use the restroom. And, for the MANAGER said he needed a medical card to use the restroom. Since when? But, it’s store policy; so she said. What medical card does someone need to say they need to use the restroom?? They have a bladder????? All because of store policy?? Which isn’t one such a “Store policy” and that’s doesn’t make it state not a federal policy and I’m a patron of the establishment. I can understand if you are not paying but IM PAYING easily over $700 if not more. But the so called manager stated to me that we had to go to another floor or down several halls around the corner to use the restroom when we are A PAYING CUSTOMER. Let it be understood we already had $500 worth of clothing and I …a lady have not even did my shopping. Therefore, I had to leave the clothing on the sofa to find my elderly father a restroom to pay at a competitor. And…. I did not get what I wanted. I go back because My daddy REALLY wanted that suite. Then the manager with the bad makeup (Monica) says it’s store policy. And, I looked it up and there is NOT a policy the the admin/employee handbook. But, IF there were such a policy it doesn’t make it state or federal policy for someone to have to have a medical card to say they have to use the restroom. There was 1 person that was like you can go get the clothes but still the so called manager stepped in and stopped not 1 but 2 sales people from missing their money. Monica, LaMonica or whatever her name is need to go somewhere else. Know your audience and your customer base. If I’m comfortable, I’m going to spend my money and I was ready to. But you not only cost the sales reps their money but just know I WILL NEVER BE BACK. And, this is MY FAVORITE STORE. I shop here often. She really RUINED MY BIRTHDAY!!!!!!!
- MRmaritza riveraOct 11, 20255.0I just wanted to leave a great comment for Eder. He was very helpful assisting me with a suit that i needed for my brother and on top informed me about the loyalty when u sign up u get $ off , everything was a steal!
- JOJavier OlmedoOct 1, 20255.0Had such a great experience at this Express! I was shopping for a suit and Zara, one of the sales associates there helped me out big time. She made it super easy to find the right fit and style, and the whole process was way smoother than I thought it would be. Walked out with a suit I really like. Definitely recommend stopping by!
- HSHoliday SayersSep 30, 20251.0"Nothing's going to fit her." The male employee was fat shaming me...loudly. Larger Express clothes do fit. But clearly they don't want my business. Fast fashion landfill with fat shaming employee. This happened a while ago, and likely isn't a current employee, but it's something you never forget and a review well deserved.
- JCJacquelyn CarterSep 28, 20255.0I had a really pleasant experience at the Express in the Galleria. From the moment I walked in I felt extremely valued as a customer. I was greeted by almost every employee and told if I needed anything to please ask. My checkout experience was extremely nice and I even got $10 off for entering my email for the first time. Thank you so much.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Galleria hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.