Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 571 Santa Rosa Plaza in Santa Rosa, CA or shop the collection online.
Called into the store and asked if they usually had my size. They unfortunately didn’t; however, Christopher was so kind to make a suggestion of a place in town that might have my sizing. Love great customer service. Thank you Christopher.
YR
Yoli Rivera
Jun 10, 2025
5.0
We went in looking for some vacation clothing for my husband and Michael who works here was very helpful and friendly, plus the outfit he’d put together gave us some great ideas!
TG
Tenaja Gay
Mar 30, 2019
3.0
This store is located inside the Santa Rosa mall. I love express, but this store maybe had one size large in the dresses I looked for. Mostly XS and S. I thought they were becoming more body friendly. Not this location
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Santa Rosa hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.