Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 609 Friendly Ctr Rd in Greensboro, NC or shop the collection online.
Avoid this location. Horrible customer service from Associate Diana. Also, the store smells bad and needs to be cleaned. This Express do NOT even deserve ONE star!
ES
Elizabeth Strable
Sep 21, 2025
1.0
Terrible customer service. I tried to return denim I bought about a month ago. Not only was I told that I could not return the unworn pants, but I was also refused any sort of store credit. Do not shop here!
WR
Wilson Raleigh
Sep 4, 2025
5.0
Called this store to see if they had a certain size suit. SM Chris was extremely friendly and helpful. He pulled the pants I was looking for to put it on hold, told me about the sale going on today, and even pulled the jacket. Above and beyond, great job!
AB
Alexis B
Jul 28, 2025
5.0
The staff were super friendly and extremely professional. I was greeted and asked if I needed any assistance. I did not have to wait to be checked out. Overall, great experience!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Friendly Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.