Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 6501 Grape Rd. in Mishawaka, IN or shop the collection online.
I worked at express 10 years ago and have been a customer ever since.
Today, Norman was awesome over the phone and helped put something on hold for me until I came in store to come get it.
Thanks for the customer service Norman!
AL
Anthony Lancaster
Feb 21, 2025
1.0
I bought 2 pairs of the same jeans a little over a month ago. I washed them immediately to get the factory smell off of them and one of the pairs came out of the washer with a giant rip. The other pair washed and dried just fine and I wear them every other day. I have 4 pairs of the same jeans that I bought 3 years ago and still wear them every week (they've never ripped). I tried to return the ripped pair (which I never wore) and was told they couldn't be returned due to being past the 30 days. It was the holiday season and last time I knew it was 60 days. And no matter what the time frame is, it shouldn't matter considering they ripped before ever wearing them. These are $90 jeans, that is a lot of money to spend on a pair of jeans that was apparently defective from the factory. This pair must have been manufactured incorrectly considering none of the other pairs have ripped in 3 years. I've been a loyal shopper here for years and only buy my jeans from here. I think it's crazy that I'm not able to exchange these for a new pair or get my $90 back. I will not be shopping at an Express again.
AB
Annette Brady
Dec 13, 2021
5.0
Great staff, good sales, store is always clean
MC
Mark Conrad
Sep 27, 2020
1.0
Never answered the phone
KS
Keisha Smith
Sep 6, 2016
5.0
Always have a GREAT EXPERIENCE at EXPRESS! Staff is always professional & helpful! 5*+
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express University Park hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.