Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 6191 South Street in Murray, UT or shop the collection online.
Jazmine was so freaking helpful after having
Called a ton of online agents to work something out with an order that was confusing. She was so kind and awesome to work with! Thanks so much! Had an awesome experience at this location!
CA
Charlize Arellano
Jun 4, 2025
1.0
When I was checking out I let the cashier know she hadn’t removed the security tag from the pants, she proceeded to try and remove it and instead of letting me know she hadn’t removed the tag she folded it and placed it in my bag, when the alarm went off she said I was fine. I live like 1-1.5 hours away from the express, so now I will have to commute again just to get the tag removed. Just a bit odd to knowingly leave the security tag on
OC
Olivia Cheeney
Sep 8, 2023
1.0
Love Express hate the service. I don't know why there is a need to throw attitude and a dirty smirk when asking for a fitting room. I honestly have inconvenienced myself from shopping close at Murray to driving downtown to City Creek because I always am made to feel like a burden. No hello, no acknowledgement, not even a quick I will be right with you. Just dirty looks and no service.
Seems this store is on its lasts legs anyway.
SN
Sammy Nguyen
Jul 20, 2022
5.0
They did my online return exchange perfectly fine, unlike the City Creek and Ogden locations. However, customer service seems to be lacking since they were not the most welcoming, but more importantly, returning my item went smooth!
22
2936
Oct 8, 2018
1.0
Limited selection especially for petite sizes. I do love Express clothing but it's far too overpriced. Customer service need improvement as well. Would also be nice if things were somewhat tidy to shop around in.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fashion Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.