Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 660 Fairmount Avenue in Baltimore, MD or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.1
110 reviews
5 stars
57
4 stars
31
3 stars
9
2 stars
4
1 star
9
- SSS SingletaryJul 30, 20251.0Been shopping express for many yrs. Purchased a white shirt online. Paid full price. Was sent a shirt that had very clearly been worn and returned. There was makeup all around the collar, stains on the front and at the armpits. Tried to EXCHANGE it in store and was told I couldn’t bc it was beyond 30 days that the first item in my order had been shipped (the order contained 8 items. This particular shirt was among the last 2 items I received about a week later). I was given the number to customer service to call. Called them, and was told the same thing, can’t exchange bc it’s beyond 30 days. Asked the rep what she suggested I do bc I don’t understand why express would allow employees to even send an item that was clearly worn and damaged, she suggested I sell it so that I wouldn’t be out any money. Again, been a customer for well over 15 yrs atp, I wasn’t asking for money back, only an exchange and they refuse. I can count on one hand how many times I’ve requested an exchange and it was always due to some sort of damage to an item or the wrong size being purchased. I don’t recall ever requesting a refund for anything. I have abt 4-5 pairs of express jeans/pants in my closet right now with tags bc express has been the only place I would purchase those items bc of the fit. Well never again! I refuse to spend another penny with express bc of this experience with them refusing to exchange a shirt that was sent to me clearly worn/damaged! And to those who do it, stop wearing clothes and returning them, it’s disgusting!
- KWKimberly WynnAug 14, 20205.0Love 💘
- MHMarqia HollandJun 18, 20194.0This is a pretty nice Express. It’s easy to find in the mall and they have a great selection.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Towson Town Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.