Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 4711 River City Drive in Jacksonville, FL or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
201 reviews
5 stars
123
4 stars
42
3 stars
15
2 stars
5
1 star
16
- GHgrace hendrixJul 30, 20251.0I use this app just to come on & leave good reviews for companies but today i went into express for the first time & i have never in my life experienced such rude employees. I worked in clothing sales for 4 years, i get it. No one said hi or asked if we needed help. when i asked a question the responses were just so dismissive & straight up rude.
- MFMichael FardellaJun 20, 20255.0Amarissa was AMAZING! I decided I needed to finally get a proper wardrobe before college, but I wanted some advice as I'm not really a fashion person. Amarissa spent a TON of time with me, giving me advice and finding things I would like. I spent over $780 there because I found so much I loved. I can't thank her enough! :)
- NWN wyrickMar 27, 20251.0I’m going in circles. Customer service says go to the store the store says call customer service. I made an online purchase and went to the store within the 30 days of shipped date but could only exchange for current selling price even though I was within the 30 days.
- TVTommy VuNov 30, 20235.0Was in need for a last minute suit and Jelani was very helpful in finding me a suit that best fitted me. He was able to help as well with a really comfortable dress shirt. I was also super busy today so I came in 15-20 minutes before closing and I never felt rushed even though I barely finished shopping 1 or 2 minutes before closing. Jelani is the best! Thanks again!
- BDBobby DigitalJul 16, 20235.0I was allowed to Express my bowels in this establishment and I was thoroughly moved by the experience
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express St Johns Town Ctr hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.