Property Management
Robert and Dana received high praise for their professionalism, responsiveness, and care for tenants, making the leasing process smooth and stress-free.
Communication
Many customers highlighted the quick and clear communication from the staff, particularly Dana and Elisa, which contributed to a positive rental experience.
Maintenance Issues
Several reviews noted significant maintenance problems and delays in response, leading to frustration among tenants, particularly regarding unresolved issues and poor emergency support.
Customer Service
While many praised the staff for being friendly and helpful, there were also complaints about unprofessionalism and lack of follow-up on important issues.
Deposit Disputes
Multiple tenants reported issues with security deposit deductions and unclear charges upon move-out, leading to dissatisfaction and claims of unfair practices.