Customer Service
Customers consistently praised the responsiveness and professionalism of staff members like Ivan, Sofia, and Andres, highlighting their dedication to providing excellent support.
Efficiency
Many reviews noted the efficiency of the team, particularly Ivan, in handling tasks quickly and effectively, which contributed to a smooth experience for tenants.
Communication
Clear and consistent communication was frequently mentioned as a strong point, with customers feeling informed and supported throughout their interactions.
Attention to Detail
Several customers appreciated the meticulous attention to detail provided by staff, ensuring that all aspects of property management were handled thoroughly.
Mixed Experiences
While many reviews were positive, there were some complaints regarding specific incidents of miscommunication and service issues, indicating room for improvement.