Empire Toyota of Huntington

4.5
3335 reviews

About

Toyota DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerCar Dealer
Welcome to Empire Toyota of Huntington, your premier destination for top-quality Toyota vehicles in Huntington Station. Our showroom boasts a vast selection of new and pre-owned cars, including the latest sedans, versatile SUVs, and robust trucks. Our expert sales team is committed to helping you find the perfect match for your driving needs. Beyond sales, we offer comprehensive auto services, from routine maintenance to advanced repairs, all performed by certified technicians. Trust our finance specialists to provide clear, efficient financing solutions tailored to your budget. Visit us for an exceptional car-buying experience.

Location

Empire Toyota of Huntington
1030 East Jericho Turnpike, Huntington Station, NY
11746, United States

Hours

Reviews

4.5
3,335 reviews
5 stars
2,778
4 stars
163
3 stars
55
2 stars
34
1 star
305

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the car buying process.

Transparency Issues

Several reviews highlighted concerns about hidden fees and lack of clear communication regarding pricing and vehicle availability.

Sales Experience

While some customers had positive experiences with sales representatives, others reported feeling pressured or misled during negotiations.

Management Response

Feedback indicated that management was often vague or unhelpful when addressing customer complaints or concerns.

Overall Satisfaction

Despite mixed reviews, many customers expressed satisfaction with their purchases and recommended specific salespeople for their professionalism.
  • LK
    Lakshya Kumar
    2 days ago
    5.0
    Staffs are really great specially Alex reyes who helped me through the whole documents and choosing the best option for me. I would highly recommend this wonderful agency for Toyota. Thank you so much and I am glad to be a part of Empire toyota Family.
  • DH
    Denise Hesselbach
    3 days ago
    2.0
    My experience with the dealership was good until it came to pick up the car. When I arrived to pick up the car, I was told it wasn’t ready. The salesman did not show me the functions of the car. The finance papers were completed without asking me the term I wanted and needed to be redone.
  • AA
    anten al
    5 days ago
    5.0
    I bought 2025, Toyota , XSE hybrid It’s a great car & has so many benefits 1. Strong fuel efficiency 2. Sporty & premium features in the XSE trim 3. Good safety & driver-assist tech 4. Lower emissions & environmental benefit 5. All-Wheel Drive (AWD) standard in Hybrid trims 6. Versatility-good enough for everyday driving ➡️ The Manager & Salesman helped me to facilitate the process smoothly. I appreciate both of you guys!🙏
  • LO
    Lama Osman
    Oct 27, 2025
    1.0
    Horrible Dealership they lie they had sent me an email stating that they are interested in purchasing my car when I had filled out the form and showed that I have no interest in trading in. I have no interest in purchasing a car from there just purely to sell my car. They had given me an offer through Carmax. And then when I go there, my car is in perfect condition. They try to make it seem that they're just buying my car to sell it to an auction which does not make sense. When they had used jeeps on their website and I know that the price that they were offering me give it three days in my car was gonna be posted there for 4x the amount Not only that they went ahead and told Carmax that I had a dent in the bumper and I had ripped leather and I had a lot of work to be done on my car when my car is in perfect condition they didn't give me the price that I wanted so I respectfully got up and I left There is no need for Blake to lie and make up accusations that are nowhere near the truth Specially, when their businesses customer service base and this is how they are to leave an impression which can guarantee if I ever needed a car it will never go there. I am not dumb. I've done my research. I have two cars and I'm just trying to sell one car I've never sold my car on Facebook market so I don't know about the whole process and me meeting up with a stranger randomly just that does not sound very appealing so I thought me selling my car to a dealership would be the go to. And before i sold my car I have went to other dealerships where if they did not meet the price that I was offering, they were respectfully declined without giving fake accusations.
  • BC
    Brian Corbo
    Oct 20, 2025
    1.0
    Should have expected this from a New York used car dealer. I called the dealer early in the morning to confirm if the vehicle was available. Mindy on the phone says "yes, it's still available, would you like to put down a deposit?" I reply yes. She replies "I'm unable to do it but my manager can call you back and do it for you". The manager never calls. I'm not too worried, this vehicle was supposedly sitting for several weeks according to the dealer. To my surprise, I get to the dealer after driving over 3 hours only to be told "sorry we just had someone else put a deposit on it this morning and it's now unavailable. However we have a bunch of other vehicles available". I was pissed. I felt like the rug was pullout under me. Everything on the lot was overpriced and the only other decent vehicle I had any interest in was on the lot but was supposedly also sold that morning and they haven't updated the website. Do yourself a big favor and avoid these bozos!!