Cindy Bonilla Reyes,
I appreciate the excellent support you provided for the pay life 20 policy. I sincerely thank you for your incredible assistance as the State Farm office manager. Your dedication to delivering outstanding service does not go unnoticed. I truly value your commitment and your ability to handle challenges calmly and effectively, which has made a real difference for me and my family. Thank you!
Best Regards,
Waqar
ML
matthew lathram
Aug 28, 2025
5.0
Cindy was excellent! She was very patient explaining everything and answered all of my questions. HIGHLY RECOMMEND!!!
DB
Dorothea Bowman
Jul 14, 2025
5.0
I had the opportunity to work with Ana requesting a quote for car insurance. Ana was very quick , and efficient in replying back with a quote in minutes. Ana displayed her professionalism at all times , with answering my questions I had , about switching to State Farm. Best customer service I have had in a very long time. Yes, I would definitely recommend to my friends if they need insurance Ana , to assist in obtaining insurance with State Farm. An outstanding Agent. State Farm is lucky to have Ana on their team. Thank you Ana.
Dot Bowman
DC
Douglas Castellon
Jun 12, 2025
5.0
It was a pleasure taking to her, very clear, specifys everything with great detail, ans very polite it's a pleasure making business with her thank you so much for your help
Frequently Asked Questions About Eliu Villatoro - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.