VA-803644 The Eliu Villatoro State Farm office is here to provide excellent insurance customer service to our neighbors in Sterling, Virginia. We are licensed to serve the entire DMV area including, Great Falls, Reston, McLean, Dulles, Ashburn, Vienna, Manassas, and D.C. We provide the essential needs of Auto Insurance, Homeowners Insurance, Life Insurance, and much more. If you need help with Renters Insurance, Motorcycle Insurance, or RV & Condo insurance, we help with that, too! We offer services in English, Spanish and American Sign Language to serve you better. We look forward to you joining our State Farm family for all your insurance needs!
Lucy was awesome. Super helpful; prompt and professional.
AQ
Alma Quinones-Pinnock
May 1, 2024
5.0
I reached out to State Farm two days in a row and both times, Jessica, provided me with outstanding customer service. She took the time to listen and resolve my issue while I stayed on the phone with her. Oh, and did I mention that both times she sent me an email confirmation and was very pleasant on the phone call. Thank you, Jessica!!!!
DN
Durkhanai Nasser
Jun 9, 2023
5.0
He was a very helpful person to solve problems and to take care of the customers
Frequently Asked Questions About Eliu Villatoro - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.