Service Quality
Many customers praised the professionalism, punctuality, and friendliness of the drivers, highlighting exceptional service experiences.
Communication
Customers appreciated the clear and responsive communication from the booking team and drivers, although some noted issues with last-minute changes.
Vehicle Condition
The vehicles were frequently described as clean, luxurious, and well-maintained, contributing to a positive travel experience.
Reliability
Overall, the company was recognized for its reliability, with many customers noting that they were consistently on time for pickups.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding pricing discrepancies and service failures that affected customer satisfaction.