Eastin Heating and Air

4.8
469 reviews

About

HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorAir Duct Cleaning Service

Location

Eastin Heating and Air
3838 Oak Lawn Ave, Dallas, TX
75219, United States

Hours

Reviews

4.8
469 reviews
5 stars
426
4 stars
17
3 stars
4
2 stars
5
1 star
17

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising responsiveness and professionalism, while others report poor communication and follow-up issues.

Technician Expertise

Many customers highlighted the knowledge and professionalism of the technicians, noting their ability to explain issues clearly and provide effective solutions.

Service Quality

Overall, customers expressed satisfaction with the quality of service provided, although there were instances of dissatisfaction regarding job completion and follow-up.

Pricing Concerns

Several reviews mentioned inconsistent pricing and concerns about upselling or unexpected costs, leading to mixed feelings about value for money.

Timeliness

While many customers appreciated prompt service, there were notable complaints about delays and scheduling miscommunications.
  • CG
    Caleb Gentry
    Nov 5, 2025
    5.0
    Zach was very professional, worked quickly and thoroughly and explained everything to me. He worked to make sure the problem was fixed and clearly knew what he was doing and how to get there, even with an older unit. I really appreciated his work!
  • GB
    gale buck
    Oct 23, 2025
    5.0
    Family owned business all worked together well and each person had their area of expertise. After unit was installed they went over all on how to use thermostat etc.
  • SW
    Scott Willrich
    Oct 22, 2025
    5.0
    Mark did a great job on our semi-annual system check-up.
  • CG
    Charles Giotis
    Oct 21, 2025
    5.0
    Your company has never let us down, we trust in your work and advice
  • BB
    Bob
    Oct 21, 2025
    5.0
    Mark Walding did a great job. He is my HVAC man from now on.