Eastern Saving Bank

Reviews

• GC

  Grace Calabrese

  Jan 6, 2024
  2.0
  I have been an ESB customer for over 40 years. Next week I have 2 CDs maturing. Not only is the renewal rate ridiculously low compared to current market rates, but I am not eligible for their higher rate CD unless I deposit 'new money'. I inquired if I could simply withdraw the funds and redeposit and was told 'no, that 's still old money'. So basically I'm being penalized for being an existing customer. This is a lousy way to treat people and I will be withdrawing the funds from both CD's next week when they mature and will deposit them with a more customer-friendly bank. Very disappointing customer service and care for clients.
• EM

  Emily McCabe

  Jun 17, 2022
  5.0
  Great customer service and overall positive experiences here. Happy to have found Eastern Savings and will continue to come back!
• MM

  Mike Mazi

  May 22, 2021
  1.0
  This bank is extremely crooked & rootless Do NOT trust any of their mortgage calculations and data.Ask for a statement of the account (list of monthly calculations)each year and have them audited.Including prop Tax & Hazard Ins escrow payts.
• LG

  Lenny G

  May 29, 2019
  1.0
  I need to improve my credit to get out of this disaster of a bank. Do not do business with this bank! I wish I could give them "no stars".